Would you like to build rapport and have smoother conversations? Is there someone you want to make a real and genuine connection with?
Thanks to Cheryl Cantafio for sharing and article that needs to be paid forward because connecting with people is fundamental to our humanity: 6 Powerful Communication Tips From Some of the World’s Best Interviewers. It is, as Cheryl points out, full of good insights “for introverts and extroverts” alike, and is particularly timely because the students in my Communication Consulting class at Villanova are preparing to engage their clients. The graphic below picks up on a pre-class conversation about what it takes to make a real connection: remember to ask insightful questions (and listen), add value (be of service), learn their story (and listen). Wishing you all real connections!